Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a transaction at bikehouston.org (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  •  “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  • Additionally when you make a transaction through the Site, your information is collected via a third-party vendor, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use EveryAction to power our constituent relationship manager (CRM). We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

EMAIL OPT-OUT 

If you would like to opt out of email communications at any time, you can click the Unsubscribe link included at the bottom of every BikeHouston email communication. You may also contact us at info@bikehouston.org at any time to be removed from our distribution list. 

CORRESPONDENCE THROUGH E-MAIL AND SOCIAL MEDIA

If you choose to correspond with us through e-mail, Facebook, Twitter, an online chat forum or other similar electronic communications tool, we may retain the content of your message together with your e-mail address, other identifying user information and our responses. 

PHOTOGRAPHY AND DEPICTIONS AT EVENTS 

BikeHouston photographs its events in public as well as private venues. Your photograph, likeness and name may be used for promotional purposes in furtherance of our mission as a non-profit organization. We use these photographs and depictions only for communications and work directly related to BikeHouston. 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at director@bikehouston.org or by mail at the address provided below:

4201 Main St Suite 200-102, Houston, TX, 77006, United States